Frequently Asked Questions
Answers to what we're asked most. Can't find yours? Message us on WhatsApp.
Every ring product page has a Size Guide with both a diameter method (measuring a ring you already own) and a string method (measuring your finger directly), plus a full size chart in Indian ring sizes.
Most pieces are offered in yellow, rose or white gold vermeil, selectable on the product page. For other customization requests, message us on WhatsApp before ordering.
Since each piece is made after you order, delivery typically takes 8–10 days from confirmation, including crafting and shipping.
Vermeil is a thick layer of 18KT gold (up to 7.5 microns) bonded over a 925 sterling silver base — noticeably thicker than standard gold plating, so it holds its colour far longer.
Yes. Our pieces are nickel-free and designed to be gentle on sensitive skin.
Our vermeil is finished to resist tarnishing with normal wear. To help it last, avoid prolonged contact with water, perfume or lotion.
Our pieces are set with moissanite, chosen for its brilliance and durability, with an IJC authenticity certificate included.
Yes, within 24 hours of placing it, for a full refund. After that, crafting has already begun and the order can’t be cancelled.
As each piece is made to order, we don’t accept general returns or exchanges — only manufacturing defects or incorrect items, reported within 48 hours of delivery with an unboxing video.
Once dispatched, we’ll send tracking details by email, SMS or WhatsApp.
We accept all major credit and debit cards, UPI, and net banking, processed securely through our payment gateway.
Yes — checkout is encrypted end-to-end, and we never store your full card or banking details on our servers.