Shipping policy

We don't keep finished stock sitting on a shelf. Once your order is confirmed, your piece is layered, set and finished by hand — a process built around your specific order rather than a warehouse of pre-made inventory.

Orders typically arrive within 8\u201310 days of confirmation, covering crafting, quality checks and shipping. You'll get tracking details by email, SMS or WhatsApp as soon as your order leaves us. Crafting and dispatch pause on Sundays and public holidays.

Any applicable shipping charges are shown at checkout before you pay. Free-shipping offers, where running, apply automatically — no code needed.

Every order ships in secure, tamper-evident packaging through insured courier partners, so your piece arrives safely and looks the part when it does.

Occasionally, factors outside our control — weather, courier disruptions, regional restrictions — can push a delivery back. If your order needs extra time, we'll let you know directly rather than leave you guessing.